FAQ
Find answers to the most common asked questions
Find answers to the most common asked questions
Can't find a quick answer? Contact us by email and we will reply as soon as possible.
From the web
1- Use your browser and go to https://www.avopla.com
2- Log in to Avopla
3- Find "My profile" in the menu
4- Update your personal information or password
From the mobile app
1- Log in to the mobile app
2- Navigate to "Profile"
3- Click "Edit profile"
4- Edit your profile information or password
Your Avopla account gives you access to the features and benefits we offer. We hope we haven't done anything to disappoint you, and look forward to having you back whenever you're ready!
However, if you choose not to use Avopla services anymore, you can close your account by following the steps below:
From the web
1- Use your browser and go to https://www.avopla.com
2- Log in to Avopla
3- Find "My profile" in the menu
4- Navigate to "Closing account" section
5- Click the "Close account" button
6- A confirmation screen will appear. Read through it and select "Close account" again to confirm
Please note that once your account is closed, you will lose access to all Avopla features and your data.
From the web
1- Use your browser and go to https://www.avopla.com
2- Enter your email and password
3- Find "My profile" in the menu
From the mobile app
1- Open the mobile app
2- Enter your username and password
3- Navigate to "Profile"
From the web
1- Use your browser and go to https://www.avopla.com/register
2- Fill in the registration form with your information
3- Check your email for an identity confirmation
4- Copy the 6-digit code from the email
5- Paste the code in the verification screen
6- Your account is now ready to use!
From the mobile app
1- Open the mobile app
2- Go to the sign up page
3- Fill in the form with your details
4- Copy the 6-digit code from the email
5- Paste the code in the verification screen
6- Your account is now ready to use!
From the web
1- Use your browser and go to https://www.avopla.com/login
2- Click "Forgot password?"
3- Enter the email address linked to your account
4- You will receive a verification code by email
5- Copy the 6-digit code from the email
6- Paste the code in the forgot password screen
7- A new screen will appear where you can update your password
